Icycle, Jan. 28, 2012

We're getting ready for Icycle next weekend.  Check it out and register at http://www.icyclerace.com/.

There's a daytime cross country race and a night downhill.  We're helping with the DH shuttle and hope to see you out at Fontana next weekend!

Bike business is booming in WNC

Suspension Experts, Industry Nine, Cane Creek, Liberty Bikes and more.  Read about the bike industry in Western North Carolina here and here. 

We're proud to be part of such a strong bike community in the region and there are more good things to come.

How to schedule service with Suspension Experts

We get lots of questions on how to send in a fork or shock for service.  Here are a few tips on what to expect.

1.  Fill out the work order on the left side of this page. When you click submit, a copy is sent directly to us.  We'll get your info in the system and know to expect your shipment.

2.  Please print a copy of the work order for yourself and include it in the box with your fork or shock.  You'd be amazed at how many people don't include contact info.  If we don't know whose fork or shock it is, your job will sit on the shelf until you contact us. 

3.  When we receive your box, we will email you to confirm receipt.

4.  Current turnaround time is 5 business days.  A Technician will call you if there are any questions or issues with your job. 

5.  When your job is complete, we will contact you for payment and shipping.  We take a credit card over the phone and ship your fork or shock UPS the same day.  If you provided us your email, you will receive a tracking number from UPS.

We appreciate your business and want to make it as easy and fast as possible for you.  If you have any questions along the way, feel free to contact us at 828-255-0205. 

Gravity National Championships, Sept. 23-25

Beech Mountain, NC

We're headed up to Beech Mountain, NC  this weekend for USA Cycling's Gravity National Championships.  It's a can't be missed opportunity to see pro and national level riders in our backyard.  We'll have a Suspension Experts tent set up to support Team RM East and to just hang out and talk about all things suspension.  Stop by if you're coming to the race. 

You can read more about the race, local riders, and Beech Mountain here.

Cane Creek

Just got in a pile of tasty new parts to service Cane Creek's Double Barrel.  Looks good, doesn't it?

Updated price list

We've updated all our service options and given you the full breakdown on what it will cost you to have your fork or shock serviced at Suspension Experts.  Click on the Prices link on the left of the page to see the full list.  We've also included the pricing on each manufacturer page under Products & Services.  We want to make it as transparent as possible, so you know exactly what you are paying for, but please call us if you have any questions or would like additional information.